I'm currently trying to pass 'remarks' to my live chat, but it's not processing the localization before sending it to my live chat. However, the results are correct only after i refresh my live chat page.
Current result without refreshing: layouts/notification.timeline_so_create
Current result after refreshing: SO-0002118 created by SuperAdmin
$eventData = [
'id' => $request['incident_id'],
'category' => 'so_created',
'so_id' => $serviceOrder->id,
'state' => 'New',
'remarks' => 'layouts/notification.timeline_so_create',
'parameters' => json_encode(['so_no' => $request['so_no'], 'user' => getusername(Auth::user()->id)])
];
via Chebli Mohamed
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